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Shipping and Returns

*this page is in english only

* PLEASE ENSURE YOUR DELIVERY ADDRESS IS CORRECT AT CHECKOUT

Flat Rate Shipping on all orders of up to 12 items!

Returns

If you want to return your item please contact info@packingsorted.eu with your order number

We will email you a returns form to go with your order.

Returns must be within 14 days of your delivery date. If you want to return your item it must be unused

When we receive your item we will issue the refund

Cost of returning unwanted items is at customers cost (we will refund postage on the order)

The product is the customers responsibility until it is successfully returned back to us in the warehouse

 

Exchange

You can exchange. To exchange email info@packingsorted.eu with your order number

We will email you a returns form to go with your order.

Your original item must be unused

When we receive your item we will issue the exchange

Cost of returning unwanted items is at customers cost (we will refund postage on the order)

The product is the customers responsibility until it is successfully returned back to us in the warehouse

 

Late Delivery

If you haven't had your parcel after 14 days of ordering, email us immediately info@packingsorted.eu with your order number

 

Damage

If your bags arrive damaged please email info@packingsorted.eu immediately with your order number and pictures , we might ask that you send these back to us and we will pay the postage back, and we will send a replacement.